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MODECO Official Site

Support

Company


Can I sell Modeco's bag?



Please contact SALLYLABEL Inc., MODECO's parent company which handles overseas inquiries, by providing some basic information about your shop (location, type of shop, brands, pictures, etc.) We will then get in touch with you.


Can I give MODECO waste/discarded materials?



It is possible. As a company policy, we only classify materials as waste when those who own them contact us. We don't look for waste for our own purposes. We do our best to 'give life' back to those waste materials.


Can I visit MODECO?



Unfortunately we don't offer regular guided tours in our factory.


Products


Why is every bag unique?



MODECO products are all one of a kind and uniquely made out of discarded and overproduced materials such as wooden floor tiles, curtains, thrown-away apparel and leather, and even unthought of items like tires and seat belts. The products from MODECO do not only bring forth the message of environment sustainability but are also functional and stylish.


MODECO products have two significant concepts: "Once in a life time" and "Diversity" which represent the future of next-generation design.


*Due to the materials we use, please take note that MODECO products that items may not appear similar to the press pictures, in terms of pattern and shade.


Why are you using waste materials?



Many resources are wasted and exploited without being used by pointless mass production and mass consumption. We believe that there is be a reason why those resources were also created and that is why we make effective use of those waste materials. We give life by considering those waste materials as waste resources, turning them into completely new and wearable products toward a sustainable world.


Where does MODECO get all waste materials?



Waste comes from everywhere and not always from the manufacturing industry. All materials and things around us are eventually going to be discarded and turn into 'waste'.
MODECO Online Store


What payment methods do you accept?



PayPal, Visa, MasterCard, American Express

Delivery Times



We will send the item within 3 days when payment is received and confirmed.


Shipping Price



Shipping fee is included in the price.


Additional Costs



Please take note that duty, sales tax and import taxes will be charged. These must be paid by the recipient upon delivery of the order.


Delivery Method


EMS: http://www.post.japanpost.jp/int/ems/index_en.html

Your Rights



Should you for any reason be dissatisfied with your newly purchased item, you have the right to return it within 30 days according to the conditions listed below.


A direct exchange is not possible, unfortunately.


Conditions for Returns



All items returned to us in this manner will be inspected. Returned items must not display any signs of wear. A return shall be refused if:


- There are visible signs of wear
- The item has been damaged during shipping


Should the item become lost in the mail when being returned, no refund of its original cost will be made. We recommend that you send the item with a delivery company that offers a track & trace service.


Conditions in the Event of Quality Defects



Should an item display defects in quality or not be the item you ordered, MODECO is more than happy to refund you the purchase price, shipping costs for returning the item, any duty or taxes charged and the original shipping charges. All items returned in this manner will be inspected by us for defects in quality.


A refund may be refused for the following reasons:



- Acts of God, such as natural disasters
- Evidence of inappropriate use
- Interference by the purchaser or a third party
- Extreme use or extreme treatment by the purchaser
- Normal signs of wear and tear


Return Shipping



The costs for returning an item are the responsibility of the purchaser. Items can be returned to the following address:


SPP LTD.
MODECO International
6-22-3 Chiyoda, Nagoya City, Aichi,
460-0012, Japan


Refunds



Only the purchase price of a returned item will be refunded. Any duty or taxes that have been paid, as well as the original shipping charges, will not be refunded.


The refund of the purchase price shall be processed in the same way as the original payment was made. For items paid for in advance, we will need the corresponding bank account information for the refund.
PayPal, Visa, MasterCard, American Express